Most Common It Issues in SMBs And How to Solve Them

Small and medium-sized businesses may not have the big budget to handle their information and data processing, but that does not mean they do not need to implement IT within the processes of their business. After all, regardless of the size of the company, the information is generated daily and can serve as a basis for the promotion of growth strategies, pricing or positioning against the competition. It is therefore imperative to have IT aligned with the corporate objectives of an SME so that the targets are clearly met. 

How to solve it?

There are two forms, and one complements the other. The first is to understand what the information technology priorities the company has and to focus only on them. An example: If you have a neighborhood shop, you will hardly need to know your audience through big-time features, but it is imperative that you have good cash flow control. So, forget about buying software for the first solution and focus your efforts on getting good help for the second one. It is at that point that you can understand that sometimes dealing with software is not your beach and, before hiring IT professionals to do this by the company, you can choose to outsource the IT service, which will come out cheaper and can be far more assertive for your type of business.

Past this problem, look at other common IT bottlenecks in SMBs, and the key ways to overcome them. 

1.      Limited Resource Availability

Some SMEs rely on file rooms to hold important documents, but this is the most limited resource of all because it requires the physical environment to meet the archiving needs not only of today, but of tomorrow, next year, and ten years ahead.

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Other than spending on paper, briefcases, cabinets, and safes may be higher than the company would like, not counting the time it takes to find a particular file in the midst of so much paperwork. The best solution to this IT problem is to invest in cloud computing where, instead of printing and saving documents, all data will be stored in the cloud, with the maximum security and practicality possible. That way, your employees can save the information better and find it much faster too.

2. Insecurity as To the Future of The Company

Let’s say you’re a private eye, and you need to store photos, receipts, confidential documents from your customers, all in a sealed container to ensure maximum security with respect to the secrets of the information, but what happens if that container catches fire and you lose years and years of research? This example shows how important it is to have information recovery plans, both through backup and a Disaster Recovery Plan (DRP).

Backup is the easiest way to get copies of trivial information to keep your business running, while DRP will let you choose what to prioritize at the time of a system crash right in the middle of updating dozens of documents. All of this can be done in the cloud and at the hands of an outsourced company, without you worrying about monitoring the digital copies and the DRP of the business. This makes it easier to focus on income-generating activities.

3. Productivity Compromised by Management Processes

All you ever dreamed in life was to be a good lawyer, but time has passed, you’ve opened the office, and now you need to deploy between analyzing processes, to petition, and to monitor the IT processes of your business. In case of some countries, like IT Solution in Dubai, there is not much to do but rely on a partner who can give you a good master plan of information technology, showing possible integrations and giving structural recommendations on how to act on your data storage. 

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If your team is larger and has people dedicated exclusively to IT, have management strategies to understand where employees lose productivity and work through the tools available in cloud computing to reduce the damage caused by them. In the end, all IT problems in SMBs can be easily solved when your company has the help of a qualified partner to monitor your information.

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