What Is Needed to Have VoIP Technology in A Company?

The technological evolution in recent years has been spectacular. In just two decades, it has been contemplated how most electronic devices and devices have improved and changed completely. But new technologies have also emerged in the heat of that innovation. VoIP calls (voice over IP) is one of them.

The era in which a company was forced to buy an expensive product, such as a switchboard, which is also difficult to configure, has seen its end. The telephone system of any company can work perfectly through the Internet itself. The VoIP is a much more economical and flexible solution than a classic switchboard. 

Internet access

In order to have this voice over IP system, you must have an Internet connection. Ideally, it would be to have a fiber optic line contract, but this has not reached all of Europe. The ADSL can serve correctly, while satellite connections have a problem because of the line delay.

IP Phone

The VoIP telephony service needs devices ready to be used. In this case, there are three solutions:

  • VoIP phone. Designed for this purpose. It allows you to get the most out of the characteristics of the network.
  • IP adapter. It is the least recommended option. It is, simply, to place an adapter in a normal landline.
  • Smartphone and computer. Through an application, it allows using both the computer and the mobile for Voice over IP.

IP telephony operator

However, it will always be necessary to place yourself in the hands of a company specialized in VoIP technology. For example, many companies have a decade of such experience with PBX system Dubai. They are the ones who can best advice and guide the migration to a digital voice system.

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Simpler infrastructure

Unlike conventional telephone lines, it is not necessary to have a large switchboard or extensive wiring. By integrating into the network system of the company itself, it will work perfectly through computers or IP phones. In addition, this simpler infrastructure supposes, at the same time, a saving of costs. All telephone lines can be dispensed with to exploit the Internet connection. 

Conference services

VoIP technology allows calls to pass through the frontier of the voice without any problem. This allows people in different parts of the geography to see and talk live. But this is not the only advantage; it also allows several people to be in communication. The multi-conference is another option available for any company.

Freedom

One of the great benefits of this technology is full freedom. Full freedom to choose the operator, equipment and even take advantage of the current one. This option is less recommended because a standard telephone does not have the same features as a telephone prepared for VoIP. However, within the current equipment, you can use the computer if necessary to call. But the great advantage of this system is to take advantage of the Wi-Fi network of the company or the data package in a smartphone. You save costs if you are out of the delegation and you can know if the employee is operational.

Customer Support

Goodbye to hateful melodies. The client will be added to the reception queue and will be offered the possibility to hang up. After this, it will be called again when a caller is available.

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Minimum investment

The necessary equipment can be rented. This is an added saving since there are no fixed telephony costs, saving for using the VoIP system. 

Conclusion

New products have been developed by suppliers to make business possible for service providers and alternative solutions for the corporate market. Service providers have been changing the architecture of conventional telephone networks to apply IP telephony solutions for long-distance calls through the use of their IP networks and transit centers that communicate over Voice over IP. In addition, new providers already provide long-distance IP telephony services using the Internet infrastructure. In the corporate market, the demand for the convergence of voice and data networks and the need to reduce communication costs have been pressing the suppliers of equipment and services to make these solutions feasible with adequate costs.

Photo by Young in Panama

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